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COMPLIANCE AND OPERATIONS MANAGER

Our Company

At BBVA, we are leading the transformation of global banking with the aim of bringing the opportunities of this new era within everyone’s reach. We are a global financial institution present in 30 countries with over 75 million customers. We are a bank with over 126,000 employees across the world and every one of those employees is leading and designing his/her professional career with the help of tools provided by the organisation to make that happen.

Corporate responsibility is an intrinsic part of our business model, promoting inclusion and financial education while supporting research and culture. Being part of BBVA means developing your career in one of the most innovative companies in finance.

We started out with the spirit of helping others make the best financial decisions. That spirit remains with us today and encourages us to keep moving forward, prioritising innovation and digital transformation so that we can bring the opportunities of this new era within everyone’s reach.

Our values define our identity; they are what drives us to make our goals a reality and they guide all of our actions and the decisions we make.

  • - The customer comes first.
  • - We think big.
  • - We are one team.

Job description

Responsibilities:

  • Advise the CEO, product, operations, and engineering leads on control-related issues
  • Collaborates closely with leadership to introduce and uphold new policies, procedures and controls designed to effectively manage compliance risk
  • Assess, develop and implement sustainable compliance risk management structures and processes, including risk assessment, monitoring and testing, corrective action and reporting.
  • Support regulatory audits and examinations, assist with information requests and inquiries. 
  • Act as the 1st LoD compliance and risk management partner for BBVA new product approvals
  • Ensure that activities remain within the defined risk tolerances of BBVA and other partners - including assessing risks, identifying controls, and ensuring sign-off
  • Act as Compliance lead on monitoring and resolving consumer complaints
  • Own and develop vendor management, monitoring and renewing process 

What you bring:

  • 5 or more years of banking and regulated financial services experience focused in compliance, risk management and/or audit
  • At least 2 years of experience managing compliance or regulatory issues in moderately complex environments involving cross-departmental coordination.
  • Experience developing and updating business policies to align with changes in product features
  • Advanced knowledge of federal and state banking regulations, bank operations and procedures, governance risk & compliance management solutions
  • Ability to communicate with all levels of the organization
  • Outstanding written and verbal communication skills 
  • Strong analytical and problem solving skills 
  • Strong initiative, ability to prioritize, meet goals and deadlines
  • Bachelor’s Degree in a relevant field




At BBVA, we believe that having a team made up of people with different ways of viewing the world and of taking on each challenge makes us a better bank. That is why we actively support diversity and inclusion, and we invite you to apply, regardless of your race, gender, age, sexual orientation, country of origin, experience, studies, etc.
We nurture a collaborative and inclusive work environment that enables us to show and develop the best we each have to offer.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information (41 C.F.R. 60-1.35 (c)).

Individuals with Disabilities

BBVA Compass, BBVA Securities Inc., and BBVA S.A. New York Branch invite all interested and qualified applicants to apply for employment opportunities. If you are a U.S.-based job seeker with a disability who is unable to use our online tools to search and apply for jobs, please contact us by emailing: disabilityaccessjobs.us@bbva.com or by calling toll-free (in the U.S.) 1-844-664-9275. Please indicate the specific type of assistance needed*.
*The disability access telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related or technical issues, will not receive a response.

EEO Statement

BBVA Compass, BBVA Securities Inc., and BBVA S.A. New York Branch have a firm and unwavering policy to provide equal employment opportunity without regard to age, citizenship, color, disability, ethnic origin, gender, gender identity and expression, marital status, nationality, national origin, race, religion, sexual orientation, genetic predisposition, protected veteran status, or any other status or classification protected by federal, state or local law. This policy includes all job groups, classifications and organizational units. With regard to employment, this policy extends to applicants and covers our recruiting, hiring, promotion, transfer, demotion, discipline, termination, benefits, compensation and training practices as well as social and recreational activities. View the "EEO is the Law" & "View the EEO is the Law Supplement Poster" poster. BBVA Compass, BBVA Securities, Inc., and BBVA NY are equal opportunity and affirmative action employer.