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RELATIONSHIP SUPPORT SPEC III-SR

This jobs belongs to another country and because of that, the specifications of its selection process will be different. If you apply, you will be registered on BBVA in USA.

You could get know of this country process selection in BBVA in USA

Our Company

We are BBVA, a global bank with more than 73 million customers and a footprint that extends across more than 30 countries. We work to help people make the best financial decisions and bring the age of opportunity to everyone. We are guided by our values: the customer comes first, we think big and we are one team.

Description

Acts as the key sales and service support role for the Commercial sales teams. Services the needs of clients as well as coordinating sales and service initiatives while supporting Commercial RMs and management teams with sales reporting, tracking and clerical tasks.Responsibilities

    Support the Customer Experience initiatives for the region by utilizing the L.E.A.D. concept to meet and exceed service standard goals and expectations.Generate Sales in Process, Sales Calls Activity Logs, Strategic Partner Interaction Inspection and Loan Pipeline reports and distribute to City President and RMs for weekly sales meeting. Other sales management reports as needed.Coordinate business development projects/initiatives implemented through marketing, sales and operations. Assist RM with Medical team initiatives as needed. Review marketing leads reports to help bring RM attention to leads that have not been contacted. Maintain customer/prospect Tier Ranking process. Make sure customer/prospect ranking is tracked and linked appropriately. Update prospect records and time sensitive ticklers as needed to reflect new customer On-Boarding process. Track correspondence in sales tracking system. Initiate courtesy check-in calls, follow-up calls and action plans for key prospects and customers.Educate business clients with information on new products and product offers. Ability to recognize cross selling opportunities and refer business clients to Investments, Insurance, Wealth Management, International Wealth Management, FRMG, Leasing, Merchant Services, Retail and Treasury Management. Verify accuracy of customer commitment fees, engineering fees, facility fees, and letter of credit fees as disclosed on loan documents before submitting to Loan Documentation and Funding Control. Establish relationships and work jointly with Marketing Partners and Relationship Managers to support and grow business.
Education/Experience Bachelor''s Degree (BA, BS, etc.) in Business, Management, or a related field required with Four (4) years of administrative experience. Work experience may substitute for education requirement.Lic/Cert/RegRequired: None requiredPreferred: None preferred

Qualifications

Good follow-up skills and strong working knowledge of computer programs such as Excel, Word and Powerpoint.

At BBVA, we are proud to be a company that prioritizes diversity, inclusion and equal opportunities, regardless of the race, age, gender, ethnicity, disability, religion or sexual orientation of our employees and collaborators. Corporate responsibility is an essential component of our business model, as we promote financial education and support research and culture.
Being part of BBVA means developing your career in the company that is leading the transformation of the financial sector.